Techwavesupport is a Total ICT Solutions Provider working with schools & SMB's in the North West.
With a proven track record in supporting the ICT requirements of educational establishments, we possess all of the skills necessary to provide ICT systems, support and equipment that match exactly the requirements and budgets of our clients.
Quality
We constantly review our performance to maintain quality.
Flexibility
We tailor our services to each school we work with.
Experience
We have been supporting schools for many years.
Cost
In these tough financial times, we provide excellent value for money.
Welcome to Techwavesupport
Professional, well trained, highly motivated individuals are at the core of our mission to serve you.
We know how schools work and we appreciate how ICT is an essential tool for both curriculum and admin. We are all too aware of the financial pressures school are under which is why we keep our costs low.
Our passion for constant improvement is coupled with our aim to earn the trust of, and build long-term relationships with our partner schools. This is achieved through hard-work, consistently high-quality service and honest, no-nonsense advice.
Our commitment to providing excellent, proactive services means that you will recieve first-class support from a company that is capable and knowlegable.
All of our support services are backed by our service level agreements that guarantee a high level of customer service and fast response times to critical issues.
Technical Support
Ad-hoc or regular packages are available for an on-site & remote technican to service your school and will advise on making the best use of current systems and will share knowledge on emerging technologies.
Digital Safeguarding Solutions
We provide solutions that are essential for the safety and well-being of young people online. Ask us about our Smoothwall firewall, filtering, monitoring and well-being products.
Fibre & filtering
We have partnered with Smoothwall & Zen to provide a reliable, fast web filtering package. Changes in technology mean we can provide speeds of up to 1Gbps perfect for cloud computing.
Wireless Networks
Our wireless networks use the latest 802.11ax / Wi-Fi 6 standards and combine enterprise performance, unlimited scalability and a central management controller to suit your school.
VoIP telephone systems
Our VoIP telephone solutions provide schools with a flexible, scalable system. Unlike many providers who charge a high monthly fee you only pay for what you use.
Cloud services
We have partnered with one of the UKs leading cloud backup providers to offer secure, fully featured cloud backup for your critical data. We also provide support for email (365, gmail) and online cloud file sharing.
Audio Visual
Our AV team are on hand to provide bespoke AV solutions to schools. These include interactive solutions, video conferencing, digital signage, CCTV, access control and entry systems.
Procurement
We supply all types of hardware and software using only the best suppliers. We will search high and low to supply you at the best price we can, and if a competitor is cheaper, we will tell you so.
Support Tickets
All supported schools have access to our online and email based support ticket system at no extra cost. Tickets are visible online 24/7 and you can track progress through to resolution via web or email.
